Bet Phoenix Issue

[PocketAces]

Trying to log into my account to check my first few games and get a few more in.

It says that either my username/password dont match or my account has been disabled.

I know my username and password is correct.

Now live support is unavailable.

:shrug:

 

[MadJack]

1-877-717-7747

 

[PocketAces]

I called. I guess their IT department is working on the site being down.

 

[PocketAces]

Its back. I should say that the setup and deposit process was absolutely perfect. Their customer service has been great.

I look forward to using this book for NCAAM.

 

[MadJack]

good to hear. i've known the manager for about 10 years and know he'll run a good shop.

 

[snoozer]

had the same problem. Tried to log in for the 4pm games and could not get in.

saved me a couple bucks since I would have went 1-1

Deposit was easy and the 100% free play match was great :00hour

 

[snoozer]

more problems again tonight.

Great customer service and great site, but kinda of useless if you can't place bets

 

[PocketAces]

They are down again right now. She said two more hours.

 

[BetPhoenix]

Posters,

we are currently finishing a software migration. The system will be back up shortly and easier than ever. We are migrating from IQL to ASI software.

Regards,

Richard