Thought I'd share my experience with the new sponsor here.
I signed up w/ 1k for the NFL50 promo and had absolutely no issues getting the 50% bonus credited to my account. I figured I'd try out the casino with the bonus money and had a pretty good run going for awhile, so I decided to take a look at the withdrawal procedures. It took several tries over a period of a few hours to upload the documents they wanted ... which made me kind of nervous ... but it finally worked. I asked for confirmation that they got them and received none. In the meantime I hit a bad stretch in the casino which seemed to coincide with my increasing my bets. As a result of these issues, I decided to cash out while I was still ahead.
I put in my withdrawal request and after not hearing a word from them for 4 days, I emailed my "personal contact" at the book and he took care of everything.
My check arrived today.
Things I like about this book:
-Having a "personal contact"
-There is a way to track how much of your rollover you have already met. I know some books have this ... but not all do.
-They paid me. :00hour
Things I didn't like:
-I ran into a couple of glitches with the document upload form.
-The communication when I requested my withdrawal could have been better.
Bottom line ... I got paid and they seem to care about their customers' concerns. I'll definitely use them again. I know it's too late to take advantage of the NFL50 promo, but if you're looking for another book, give them a shot.
I signed up w/ 1k for the NFL50 promo and had absolutely no issues getting the 50% bonus credited to my account. I figured I'd try out the casino with the bonus money and had a pretty good run going for awhile, so I decided to take a look at the withdrawal procedures. It took several tries over a period of a few hours to upload the documents they wanted ... which made me kind of nervous ... but it finally worked. I asked for confirmation that they got them and received none. In the meantime I hit a bad stretch in the casino which seemed to coincide with my increasing my bets. As a result of these issues, I decided to cash out while I was still ahead.
I put in my withdrawal request and after not hearing a word from them for 4 days, I emailed my "personal contact" at the book and he took care of everything.
My check arrived today.
Things I like about this book:
-Having a "personal contact"
-There is a way to track how much of your rollover you have already met. I know some books have this ... but not all do.
-They paid me. :00hour
Things I didn't like:
-I ran into a couple of glitches with the document upload form.
-The communication when I requested my withdrawal could have been better.
Bottom line ... I got paid and they seem to care about their customers' concerns. I'll definitely use them again. I know it's too late to take advantage of the NFL50 promo, but if you're looking for another book, give them a shot.
