grand central sportsbook robbed me!!

[bej0101]

after signing up with them they gave me a 200 bonus to go with my 1000 deposit..the rules were roll your deposit 3 times and then the money is yours, except the bonus amt can never be withdrawn..so i roll the 1000 5 or 6 times and then when i went to make a withdraw they tell me that if my account falls below 1200 then the bonus will be taken away..that is not stated in their rules/promos nor on the phone when the acct was set up..they are stealing my money and i think everyone here should know how they opperate..jack looked into it and they still would do nothing thanks for looking into it..the rules on their site regarding their bonus are clearly spelled out and that rule/interpretation is not there..if you would please read their rules/promos area listed on their site..clearly they are doing things that are not advertised and as a loyal madjacker i think it stinks that they provide wrong information on the link thats on your site..i will just withdraw all my money and put it with a more reputable sportsbook..i really do thanks you for looking into it and they really should have that rule posted if they are going to claim its part of their program but if they posted that "rule" i am certain alot of people would pass them by in lieu of a better deal elsewhere, and they know that too,

 

[Mr.]

I had this same problem with Betcom (sister site) and will never return. Shame too, as I loved the site and their promos.

 

[bej0101]

thanks for the heads up on another one to avoid..if only we had known sooner..

 

[TJBELL]

PROMO POLICIES

GCSPORTS promos are intended for recreational players only. Any player deemed to be betting "steam" or "sharp" sides or part of a betting syndicate or bonus abusing group, may have bonuses revoked or wager limits lowered, and account balances refunded, at the discretion of management.

All Free GCSPORTS Cash is given in the form of GCSPORTS credit which may be wagered but has no actual cash value. i.e. free cash can wagered but never withdrawn. All GCSPORTS cash awards are subject to a 3x wager rollover of deposited amount + associated transfer fees. Player must put his deposited account balance in action 3x prior to taking a payout or all credits and associated winnings shall be forfeited. No juice games do NOT count twoards rollover

*The maximum wager amount that counts toward the bonus rollover requirement is ?110. All wagers above ?110 will be re-calculated as ?110 towards rollover.

For example:


Player deposits $500 the account will be credited $500 + he will receive $100 free credit from GCSPORTS. Player must put a total of $500 x 3 = $1500 in action prior to making a withdrawal or all credits and associated benefit winnings shall be forfeited. If player elects to withdraw funds below original deposit amount after meeting necessary wager requirements, then GCSPORTS credit will be adjusted accordingly.


*10% Free-Cash is only given to those members whose total accumulated wager balance is a negative figure.


**Free 1/2 point is available on straight bets only via the internet and has a maximum wager limit of $200. Free half point can not be used on any NFL/NCAA football game when the point spread total is 2 1/2, 3 or 3 1/2.


***Reduced Vig is available on the internet only for NFL and college football sides and totals.


****Cash back on losses are payable at the beginning of every NFL season. Cash back is given in the form of a 100% match play credit. Cash back awards must be rolled over a minimum of 5 times before requesting a payout.

Someone got screwed!!!!!

 

[bej0101]

thanks for posting their rules on the web..i already knew the bonus could not be withdrawn however the non-rule they are enforcing is that if your account ever drops below the original deposit amount they will confiscate your bonus..ie deposit 1000 get 200 bonus=1200 win 500=1700 w/d 1000=700 no no no subtract [steal] bonus and new amount =500=bullshite

 

[Marmalade]

"GCSPORTS promos are intended for recreational players only."

No, they're intended for players who will lose it.
A minus $1200 run will earn you the bonus that you just lost.
----------------------------------------
"If player elects to withdraw funds below original deposit amount after meeting necessary wager requirements, then GCSPORTS credit will be adjusted accordingly."

"Adjusted accordingly" = stolen, confiscated.
----------------------------------------
If you met the rollover requirements, that's a bunch of crap.
No comment, GCS? Alex?

Jack?

 

[MadJack]

emails from gcs are in italics:

Jack,

It was explained to xxxxx xxxxxxx that bonus money can be wagered but not withdrawn. We have completely revamped our bonus system as of last year to prevent bonus abusers from taking advantage of us.

I don't think that xxxxx is a bonus abuser but we will not let any player take out all their money and just play with bonus money. Our standard policy regarding payouts is that if a player deposits $1000 and receives a $200 bonus they can withdraw any winnings over $1200 after putting $3000 in action. If a player takes a payout, such as xxxxx is suggesting, that would reduce his balance below $1200 than we would take back our bonus money irregardless of how many times they had rolled over.

Obviously exceptions are made for long term players and loyal clients but this guy has only made one deposit. Basically Jack we would rather lose the occasional player over our bonus policies than go back to the rape and pillaging that stung us a couple years ago. Although uncommon in the industry most players understand and go along with our rules.

David Rockwell
rock@gcsports.com
1-800-213-3370


xxxxx,

I read your post over at Madjack's and think that you are being unfair to both us and Jack. Just because you do not agree with our bonus rules does give you the right to call us thieves. Jack did not give you the response you were looking for however he provides an invaluable service for our industry, for both books and players. If you truly believe that we would steal from you than why do you continue to place wagers with us?

The bottom line is this, we have to agree to disagree. You do not like our bonus rules which is fine and you are entitled to say this in the forums but no one here is going to steal anything from you.

Lets look at the bonus rules as stated on our site.

1st of all I think we agree that bonus money can be used for wagering purposes only and that there is $200 in your account that can never be withdrawn. The problem we seem to be having is in regards to making withdrawals, for that let me direct your attention to the example on the promos section of our site which says:

"If player elects to withdraw funds below original deposit amount after meeting necessary wager requirements, then GCSPORTS credit will be adjusted accordingly"

I think that this states our position very clearly. Your original deposit amount was $1000 + $200 = $1200, withdrawing below this amount would result in an adjustment of your bonus money.

Contact me if you have any questions.

David Rockwell
rock@gcsports.com
1-800-213-3370

 

[Marmalade]

Thanks, Jack.

There you have it...book's discretion.
-----------------------------------------
Screw the big "bonuses"...or any for that matter.

Cover incoming & outgoing costs (within reason), have courteous & knowledgible people in customer service, pay up when i ask for it.
That's what i want in a book.

 

[Nick Douglas]

As a person who used to tout GC as one of the best square outs but who has not touched them in about two years, I take exception to your, "rape and pillage (sic)," comment. I was a person who used to take advantage of your generous bonuses and in the end, I ended up winning a good deal of money (which I ended up being slow paid on, but I heard that was under previous management). I don't feel that I was raping GCS in any form whatsoever because if the reload bonuses had not been offered, I simply would have made my deposits elsewhere. If I was a bonus whore, then GCS were action whores, willing to give away the house just to try to lure in more deposit money.

What GCS is promoting right now is simple bait and switch. I know it states in your rules very clearly what you bonus policy is. It is also very clear to offshore gamblers that the industry standard is that once a rollover requirement has been satisfied, the player is allowed to play or withdraw their initial deposit and bonus any way they choose. If GCS decides that they do not want to follow this industry standard, then it should be clearly stated on the front page where the bonus is advertised that this is not a standard offshore sportsbook bonus.

I no longer really care about bonuses at sportsbooks, as I've found that having a secure book that deals favorable lines to my playing style is far more important. That does not take away from the fact that GCS is being deceitful with the marketing of their bonuses. If you want to offer "free play" bonuses where the player wagers the bonus and then only collects the winnings, that is fine. But then make it clear what the policy is by marketing it as a Free Play rather than Free Cash.

All this being said, calling GCS, "thieves," was unfair. After looking at their site I do think they are being deceitful in their marketing, but it still is up to the player to either read the fine print or stay away from books that have deceitful marketing all together.

 

[MadJack]

you might think i'm defending gcs but i don't think their bonus ad is being deceitful.

many books use the 'free play' or 'match play' bonuses that is misunderstood by the average joe as well. you get to bet the match play but your account is only awarded the 'winnings' (should the bet win) and not the bonus dollar amount. i've had more complaints about this practice than any other.

gcs lets you continue to use this bonus to win money with but you're still not allowed to keep it should you pull out.

what's wrong with that?

i wish all the books would do away with the damn bonuses. that's the last thing i look for when playing somewhere.

 

[MadJack]

and, to gcs's credit. they were killed a couple years ago and WERE slow paying because they got slammed by the wise guys.

instead of pulling out like some other books did, and running with the money, they hung in there, made good with all the money they owed and turned their business completely around.

mike deserves a lot of credit for making good on his debt and turning things around.

 

[vyrus858]

Been a member at GCsports.com for about a year now, and I must say that although I have had a few problems with them, they are one of the best sportsbooks i have used in years...Sports Interaction just recently charged my card $450 in charges and I am disputing it as we speak, I have never had problems like this before with GC and I would like to thank all the helpful people at GC for always taking care of me...I find it unfair that a book gets a bad name just because one person has a bad experience...


Cyrus Moinzadeh

 

[Nick Douglas]

Jack is absolutely right that GCS deserves credit for hanging in there.

I respectfully disagree on the marketing of their bonuses, though. Yes, these bonuses are better than normal "Free Play" bonuses because if you win the money stays in your account until you withdraw it. My problem is that they call this bonus a "Free Cash" bonus, and then don't explain how this is not a normal cash bonus with the front page advertisement or at least put an asterisk up to let players know that they are not getting a "true" 20% back on their deposit.

I just think that most gamblers see the words "Free Cash" as meaning the same thing as the real 10% or 20% bonuses that you get at other books. I understand that it is the player's responsibility to read the rules to find out exactly what restrictions a bonus has, but marketing a glorified Free Play bonus as a Free Cash bonus is deceitful in my opinion.

 

[Dr. Doom]

Plenty of good places around that don't think it's OK to steal your bonus even after you've met their rollover requirements.

That's a very deceitful and ridiculous policy.

I would never play at a place like this.

 

[fletcher]

bonus are abused and preyed on by many not saying this is the case here, but people look to take a less then ethical shot at the books more smarts then reg guys, they should be done away with anyway, fuk you think you get a bonus in vegas, i can see the book paying for you to send your money and pick up the tab for money sent if you win, but sad it comes down to a bouns to where someone plays, it should be who is a solid book. people look to abuse them under different names and everything else all books should just drop them and maybe reduce vig some if they want to market better. and gcs is a stand up book i saw 2 checks in 1 week 2 years ago over 42,000 paid out with in a few days after they checked somethings which i don't blame them for what they were checking, they were paid in full and that was that. hit a book like that and see how long it could take from some to get full pay in that amount that fast, you would have trouble with a lot. gcs paid the 2 tickets to the person and did not ask to make them in smaller sums.

I am not saying you are trying to abuse the bouns but mant look to feist off them and that screws everyone and it is the big money players who try to get over, so it messes up the lower limit people. but they should all be just cut none given do what i listed and if you see a big bouns that is a book who might have trouble down the road if they do not watch how they are being played into. like i said GSC is a stand up book by far and as jack said they were abused by how i was talking about, should of caught on but they did not or did not catch on fast enough and that was due to someone falling asleep or just not knowing what was going on, but things changed there and they are much better ran and still a stand up as always if not more, many books would of closed up with how they were abused but they used their head and it took sometime but all people got money that was owed, a lot was due to panic also because of a few people saying they got hit hard and did not have the money well they had money but everyone there wanted every single penny they had in gsc all at once over panic. and all caused over less then ethical play.

It would be much better to cut vig down some and offer other perks like i said, I just don't get it why people think they should get a bouns because you play some where like i said you don't i vegas or with a local so why should you expect it from off shore and this was what caused a lot of problems along with a flat out theif at another book a few years ago everyone was giving these bounes that were just unherd of to get business lot of new book you never herd of and people bit and after fb season the closed shop and left with what they could take. leaving some high and dry right mark dell and charlie. that is why you should be happy with a lower vig and have free fees payed and would not run into problems like this.

Gsc has always been fair and willing to sit down and work with people who call and talk to them but a player must also watch the wording they use in a post like the stole from me, that is the last resort you could of gone to jack or others or called and got a better result then by saying you were ripped off, this is not directed toward you it is for all players i see it alot. are there bad books yes with out a doubt , but there are also bad players to that you don't really hear about unless you are on the inside or they get exposed in public more bad player looking to nail then the books. someday i hope this is all regulated and you will have less books but all well ran books where you know your money is safe.

 

[dr. freeze]

i got screwed by GCS too.....

they told me my bonus was to give me more "wagering power" AFTER i signed up.....

that is robbery and the scoundrels should have been honest in their advertising saying that their "bonus" is not really a bonus.....a bonus means cash not imaginary wagering power....

so GCSports can take their bonus and stick it up their ass

amd of they got hit by the wise guys they should post a better line end of story