If you want customer service you must use BetJamaica!

Penguinfan

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Dec 5, 2001
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First of all, I cashed out winnings very recently from there, so it makes no difference to them if you are winning or losing, you get treated first rate reguardless, but this is going way above and beyond the call.

Last night I wanted a little extra "action" so I dumped the last $70 from my neteller to my BetJamaica account and played a $50 parlay that won me $300, less than 24 hours after the deposit I decide to cashout a chunk of that to go bonus hunting and it was back in my neteller account in about two minutes, this I like alot! I go on to place a couple wagers with the money left and my wife wants in on the deal so I get her an office pool square, turns out the software was jammed up and nobody got numbers for their square.

When I e-mailed asking where I could find the numbers so we had something to root for (well she could root, my wager was screwed by half time) they said it wasn't working and they would refund my money, I e-mailed them back and said I wasn't complaining and I wasn't worried about the dollar I paid for the square I just wanted to know how it worked. Oh yea, thats right ONE DOLLAR.

The fact that it was a DOLLAR is signifigant because they replied saying they would refund it because it was my money, give me a free square when they get it working and give me a $25 free play for the inconvienence.

I could kick myself for sending money elsewhere just to get a bonus and have my money held hostage for 30 days. SCREW THAT, never agian. My money stays with BetJamaica from now on.

Believe me, I am a small player compared to most in here (as evident by the fact I spent a dollar for my wifes square) and they treat me like they need my business.

Bet Jamaica is number 1 and nobody is a close second
 

godsfavoritedog

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Penguinfan, you speak the absolute truth. I just had 2 of my emails answered within minutes by Shayla and I was once again amazed by the level of customer service. They are simply outstanding in every way.

Dave
 

gman2

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Nov 12, 2002
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have been saying the same thing about them for awhile now. theyre the best, hands down as far as customer service goes.

whats sad is that there are a lot of books out there who you cant even count on an email response from.... whereas youll hear back from bet jamaica within 10 or 15 minutes usually.
 

player25

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Feb 21, 2005
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Today i found a mistake in 1 of their prop lines. it said longest FG ove under 1.5 yards. I sent them an email so they could change it. They sent me an email thanking me with a $25 free play added to my account. Way to go Betjamaica!
 
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