just bet website sucks
- Thread starter bej0101
- Start date
Me too. Takes 30-45 minutes to get to bet page and then won't load full page...can't watch any football because I'm trying to get bets in for an hour or two ahead
Yeah, I've seen some issues too...they're upgrading right now, hopefully tomorrow is better. I recommend getting your bets in in the early am if possible.
this is from amother website:
Regarding the problems connecting to JustBet.com...this was certainly a problem today for our customers. There was a substantial boost in bandwidth that was added Friday evening from our provider. This obviously did not alleviate the problem and our customers again had a very difficult time navigating through JustBet.com and placing wagers today. Very disappointing!
When it became evident the problem was not completely related to increased traffic earlier today, 2 outside specialists were brought in to help our technicians solve this. We also brought in a head technician from another top sportsbook in the industry that runs the same software systems we do and had similar challenges last football season.
Our troubleshooting team are implementing all of the changes thought to be necessary now and will continue to work through the night until everything is in place for our customers to wager smoothly Sunday.
I would urge customers to execute online wagers tomorrow and let me know if they experience problems. Any feedback will help.
I can understand and appreciate your readership being disappointed with our service today. We will do our level best here at JustBet.com to continually improve our services.
As for the poster that expressed frustration regarding a payout, please have this customer contact me. I would like to follow up on this myself and make sure this customer is treated fairly.
Thanks again.
Best Regards,
Gary Thomson
Regarding the problems connecting to JustBet.com...this was certainly a problem today for our customers. There was a substantial boost in bandwidth that was added Friday evening from our provider. This obviously did not alleviate the problem and our customers again had a very difficult time navigating through JustBet.com and placing wagers today. Very disappointing!
When it became evident the problem was not completely related to increased traffic earlier today, 2 outside specialists were brought in to help our technicians solve this. We also brought in a head technician from another top sportsbook in the industry that runs the same software systems we do and had similar challenges last football season.
Our troubleshooting team are implementing all of the changes thought to be necessary now and will continue to work through the night until everything is in place for our customers to wager smoothly Sunday.
I would urge customers to execute online wagers tomorrow and let me know if they experience problems. Any feedback will help.
I can understand and appreciate your readership being disappointed with our service today. We will do our level best here at JustBet.com to continually improve our services.
As for the poster that expressed frustration regarding a payout, please have this customer contact me. I would like to follow up on this myself and make sure this customer is treated fairly.
Thanks again.
Best Regards,
Gary Thomson
