I received a free $25 test drive account from lay 107 in early November....
Through some good luck and a few good picks and a winning parlay or two by Thanksgiving eve I had app. $350 in the account..
That same night I hit a straight bet on Texas Tech over Utah, and 3 hockey totals and round robin, got the account up to the sum of $790...
So, thinking that somewhere I read a clause to the free acount stating that there was a $500 cap to winnings off the free account, I decided to verify whether or not this was true.....for if it was true then why should I risk trying to win more when all I could do was lose under the cap or win money I couldn't collect?
I called Thanksgiving night and the operator I talked to informed me that all thier accounts were the same, that in fact the stipulation was that I could only withdraw $500 at one time, that if I had, say $2000 in the account I could only take out up to $500....
I thought that was a bit strange, but trusted her word while somewhere in the back of my head I should have called later for a confirmation of that policy.
So, I took it for granted that I could win more and proceeded to place more bets and actually built the account to a peak of around $1055.....over the course of the next month I lost over 70% of that, then built it back up to around $757. I then decided after seeing some shortfalls in thier lines, or lack of some lines for that matter, that I would move some money out of there just to see how they would respond.
I called customer service to see if they could send me $600. I was told there was a $500 cap to the winnings, that they would take the $25 startup out of that and I would receive $475. After a neteller fee of $15 that sum now became $460. I asked if the $25 could be taken out of the balance of the account and if they could send me the full $500.....they stated it could not....So I settled for the $460, they said it would take about an hour to process the neteller transaction.....I was fine with that.
Two hours later I tried moving the funds out of my neteller account only to see that it hadn't been funded. I called to find out the status of the transaction, asking if they could send me the full $500 and take the $25 from the balance of the account.....this different operator told me that this was possible.....ok, now I got two different answers. As far as the transaction, she stated that the person who authorizes transactions had left and would not be back until later......
Now I just went from "we can process that in about an hour" to "the person who does that is not around".....what the hell???
Two hours later I called back after trying to finish the neteller transaction, still getting the unfunded neteller account line....I called cus service as to the status......this now different operator from the others I talked to said that it would be processed and in my neteller account tomorrow.....I was getting the runaround and getting a tad pissed.....So I asked for a supervisor and she told me she could process the transaction.....
A short time later the money was in my neteller account, the $25 startup was subtracted along with the $15 neteller fee. A short time later the remaining $253 was listed as a "debit adjustment" and erased from the account, to leave the account at a balance of $0.00....
Overall I guess I'm grateful at the free shot they gave me, I did earn $460 that I didn't have before......but thier operators are definitely undertrained.....I had asked one of them how much money I'd have to deposit to activate the whole balance of my account.....she was vague about it and stated something to the effect of around $50 or $100....Do they even have a set percentage or specified amount????
I got three different answers as to the status of the neteller transaction.....
Then after all that the remaining balance was confiscated and the account balance was zeroed out....
I can definitely say that I'm not going to have anything to do with lay 107 or thier affiliates....they have NO overnight lines, they rarely post halftime lines on the late games, and they withhold some halftime numbers that they consider beatable that other more reputable sportsbooks offer to thier customers...
I got $460 from them but I spent a complete month wasting my time trying to build up an account that was basically topped out.
After all this they take the remaining $257 and zero out the account.....POOR CUSTOMER SERVICE IN LIGHT OF THE FACT THAT BETTER SPORTSBOOKS HAVE FEWER OR NO STIPULATIONS ON LIMITS ON WINNINGS....I will not go back to them, in fact I will run them into the ground via the forums.....
Through some good luck and a few good picks and a winning parlay or two by Thanksgiving eve I had app. $350 in the account..
That same night I hit a straight bet on Texas Tech over Utah, and 3 hockey totals and round robin, got the account up to the sum of $790...
So, thinking that somewhere I read a clause to the free acount stating that there was a $500 cap to winnings off the free account, I decided to verify whether or not this was true.....for if it was true then why should I risk trying to win more when all I could do was lose under the cap or win money I couldn't collect?
I called Thanksgiving night and the operator I talked to informed me that all thier accounts were the same, that in fact the stipulation was that I could only withdraw $500 at one time, that if I had, say $2000 in the account I could only take out up to $500....
I thought that was a bit strange, but trusted her word while somewhere in the back of my head I should have called later for a confirmation of that policy.
So, I took it for granted that I could win more and proceeded to place more bets and actually built the account to a peak of around $1055.....over the course of the next month I lost over 70% of that, then built it back up to around $757. I then decided after seeing some shortfalls in thier lines, or lack of some lines for that matter, that I would move some money out of there just to see how they would respond.
I called customer service to see if they could send me $600. I was told there was a $500 cap to the winnings, that they would take the $25 startup out of that and I would receive $475. After a neteller fee of $15 that sum now became $460. I asked if the $25 could be taken out of the balance of the account and if they could send me the full $500.....they stated it could not....So I settled for the $460, they said it would take about an hour to process the neteller transaction.....I was fine with that.
Two hours later I tried moving the funds out of my neteller account only to see that it hadn't been funded. I called to find out the status of the transaction, asking if they could send me the full $500 and take the $25 from the balance of the account.....this different operator told me that this was possible.....ok, now I got two different answers. As far as the transaction, she stated that the person who authorizes transactions had left and would not be back until later......
Now I just went from "we can process that in about an hour" to "the person who does that is not around".....what the hell???
Two hours later I called back after trying to finish the neteller transaction, still getting the unfunded neteller account line....I called cus service as to the status......this now different operator from the others I talked to said that it would be processed and in my neteller account tomorrow.....I was getting the runaround and getting a tad pissed.....So I asked for a supervisor and she told me she could process the transaction.....
A short time later the money was in my neteller account, the $25 startup was subtracted along with the $15 neteller fee. A short time later the remaining $253 was listed as a "debit adjustment" and erased from the account, to leave the account at a balance of $0.00....
Overall I guess I'm grateful at the free shot they gave me, I did earn $460 that I didn't have before......but thier operators are definitely undertrained.....I had asked one of them how much money I'd have to deposit to activate the whole balance of my account.....she was vague about it and stated something to the effect of around $50 or $100....Do they even have a set percentage or specified amount????
I got three different answers as to the status of the neteller transaction.....
Then after all that the remaining balance was confiscated and the account balance was zeroed out....
I can definitely say that I'm not going to have anything to do with lay 107 or thier affiliates....they have NO overnight lines, they rarely post halftime lines on the late games, and they withhold some halftime numbers that they consider beatable that other more reputable sportsbooks offer to thier customers...
I got $460 from them but I spent a complete month wasting my time trying to build up an account that was basically topped out.
After all this they take the remaining $257 and zero out the account.....POOR CUSTOMER SERVICE IN LIGHT OF THE FACT THAT BETTER SPORTSBOOKS HAVE FEWER OR NO STIPULATIONS ON LIMITS ON WINNINGS....I will not go back to them, in fact I will run them into the ground via the forums.....
