Need computer help please

Doughboy

Hoo-Hoo
Forum Member
Jan 2, 2001
559
2
0
49
Austin,TX
Thanks.

I am having a problem with Internet Explorer.

When I try to use the dropdown arrow to the right of the address, the page freezes, and the page ahas to be shut down becausre it isn't responding.

Everything else is working on the toolbars, but when I try that, it stops working.

I'm trying to install spyware doctor, but not sure if this is a spyware issue. I was trying to poke around a few sites, and a dew people said they had it happen after they saw a windows uopdate, and I came home today, and saw windows had automatically updated.
 

KMA

Registered User
Forum Member
May 25, 2003
745
2
0
FIREFOX!!! Never a failure or lock up.


They're convinced it's the last MS Patch that was pushed and they just haven't decided what exactly because it doesn't hit every machine. So they have a team working on it (ain't that a blip, when in doubt form a team) I can post what they tell us later, they're supposed to have something today.
 

volfan

Elephant Hunter
Forum Member
Jul 18, 1999
5,310
15
0
51
BIG ORANGE LAND!!
Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

If all fails then try this.
http://www.michaelstevenstech.com/XPrepairinstall.htm


or

http://www.5starsupport.com/faq/ie.htm
 

Nole

Registered User
Forum Member
Jan 7, 2002
16,551
151
63
62
Knoxville, Tn USA
Doughboy said:
Thanks.

I am having a problem with Internet Explorer.

When I try to use the dropdown arrow to the right of the address, the page freezes, and the page ahas to be shut down becausre it isn't responding.

Everything else is working on the toolbars, but when I try that, it stops working.

I'm trying to install spyware doctor, but not sure if this is a spyware issue. I was trying to poke around a few sites, and a dew people said they had it happen after they saw a windows uopdate, and I came home today, and saw windows had automatically updated.


Doughboy, thanks for asking and volfan, thanks for the help. I've had this problem for 2-3 weeks. I figured that I downloaded something here at MJ's and something attached on.

It took a while and a couple of reboots of my computer and modem but everything is back to normal.

Again, many thanks!


nole
 

Doughboy

Hoo-Hoo
Forum Member
Jan 2, 2001
559
2
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49
Austin,TX
I finally got my firend who works at microsoft to call me back. He works for the Security dept, and this is what he had me search that would fix it...and it did. Thanks for the help.

This is my buddy who works there that posted in his blog about the problem.

Information regarding MS06-015
Hi everyone, Mike Reavey here. I wanted to quickly let you know about some things related to MS06-015 that we?ve gotten some customer questions on. First, we?re currently tracking an issue involving the interaction of the security update with some components related to some Hewlett Packard devices that so far appear to be consumer level. The scope is limited at the moment but the impact might be that an application could hang when conducting certain operations, like opening a file from the ?File-open? dialog in an application. While we?re working on determining all the affected possibilities, you can do the following if you?ve been affected:

- (If you have multiple user accounts set up) Log onto the computer using an account with Administrator privileges

- Click the Start button, then click Run and type "regedit" at the prompt, without the quotes; this will start Registry Editor

- Locate the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached key in Registry Editor

- Right click on the key and select New / DWORD Value

- Rename the resulting value "{A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401", without the quotes

- Right click the value, select Modify, and type "1" into the Value Data field

- Close Registry Editor

We?re working on a KB article on this and adding it to the bulletin caveats. Again, our information at this time leads us to believe that this is having little to no impact on corporate networks. The MSRC along with the Windows team and PSS will be investigating this through the weekend. If you believe you are having this issue, I certainly urge you to contact 1-866-PCSafety in Canada and the US for no charge support. International customers can receive the same support by contacting their local Microsoft subsidiary.

Another question I?ve gotten is around the defense in depth change documented in MS06-015. There?s been some confusion around that I think, but as is our normal practice for security bulletins, we document the existence of any additional defense in depth product behavioral changes, as well as the area of functionality where the change occurred so that customers can assess the impact to their environments. However, providing more detail on internal product changes could serve to aid attackers. Suffice to say the change is *not* related to a software vulnerability, merely a product behavior change to make the product more resilient to attack. There?s been some feedback we can make that more clear so we will work to do so in the future. On the whole, customers have been clear that we need to strike a balance between providing information to assess risk, and aiding attackers. But as our constant readers know, the information in our security bulletins has become more and more detailed over time so we certainly will be listening to your feedback about the information we provide to make the bulletins better.
 
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