Ok. So here I sit waiting for my cable and internet to be fixed. Always seems when I have an issue, it is on a weekend. Wife was furious. She works all week, and just wants to watch the tube on her days off.
AT&T came on Saturday to hook up the guy below me. I'm 99% sure that this asshole fucked something up for me.
Well, I get an operator on the horn, and she says someone will be here today between 11 and noon. (Here's the rant)
She then tells me they will call in the morning to confirm the appointment. If I don't answer, they will cancel! I told her, I am confirming right now. She says it doesn't work that way. I again said I will be here.....make a notation and forget the call. She says she can't make a notation.
I asked her how the tech was going to know where to go, and what time he should be there? She says they send him a work order. I told her to put on the work order, that the customer will be home.......I can't do that.
I said, "well, I can't guarantee that I can answer my phone. NOW she says, "I can send you an email, and when you open it, it will serve as confirmation."
Oh my Holy Christ.
The guy coming over has no idea why I am kicking him square in the fun hut.....
AT&T came on Saturday to hook up the guy below me. I'm 99% sure that this asshole fucked something up for me.
Well, I get an operator on the horn, and she says someone will be here today between 11 and noon. (Here's the rant)
She then tells me they will call in the morning to confirm the appointment. If I don't answer, they will cancel! I told her, I am confirming right now. She says it doesn't work that way. I again said I will be here.....make a notation and forget the call. She says she can't make a notation.
I asked her how the tech was going to know where to go, and what time he should be there? She says they send him a work order. I told her to put on the work order, that the customer will be home.......I can't do that.
I said, "well, I can't guarantee that I can answer my phone. NOW she says, "I can send you an email, and when you open it, it will serve as confirmation."
Oh my Holy Christ.
The guy coming over has no idea why I am kicking him square in the fun hut.....
