[FONT="]Stephanie T: Hi, my name is Stephanie T. One moment please while I review your question.
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Stephanie T: Good afternoon!
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john wooden: i was on here earlier about a package that I didn't receive but ups said was delivered. the rep ordered a refund but a neighbor just brought the package to me, it was delivered to them by mistake.
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john wooden: 5889633370
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john wooden: so, i do not need the refund.
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john wooden: above is the order #
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Stephanie T: I understand your concern, and I really appreciate that you letting us know this.
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john wooden: so, you will cancel the refund?
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Stephanie T: I would like to inform you that once the refund has proceed we do not have an option to cancel it.
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Stephanie T: However, I kindly request you to please keep the item with you and you'll receive the refund as well.
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john wooden: how do i return the money to kohls once i receive it?
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Stephanie T: There is nothing to worry, you can keep the refund as weel.
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Stephanie T: well.*
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john wooden: wow. okay...thanks
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Stephanie T: You're most welcome. [/FONT]
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