Important Service Announcement
Hi XXXXX,
VIP.com is committed to providing our players with the best possible service for all their gaming needs. As you are probably aware, recent changes in the e-commerce landscape have caused many online companies like ours to adapt their offerings in this exciting and fast paced industry.
As one of our premium clients, we wanted to update you on the most recent changes at VIP.com.
The following service updates and offerings are effective immediately.
Telephone Support Announcement
In line with our continued focus on VIP Service, all of our phone service agents will be at your disposal during peak business hours. You may continue to contact our call center 7 days per week from 9am to 11pm EST. For those customers seeking support during off-peak hours, our agents remain at your service online by Live Chat or Email 24 hours per day to assist you. Note to Poker players: poker support is only available online and is offered 24 hours per day.
Telephone Betting Announcement
To further increase our focus on VIP Service, we will no longer offer betting by telephone. Our online wagering interface is the best in the industry, and there are many more betting options available online than by telephone. If you have not seen our extensive online betting offering recently, please visit our website at www.vip.com today to take a test drive.
You are part of an Elite Group
Premium customers like you have contributed to our success over the years, and we intend to once again increase our commitment to you. Effective immediately, VIP.com will no longer accept new customers from the United States. This means exclusive focus on you, one of our preferred customers.
Special Reload Bonus
Stay tuned for upcoming reload bonuses ? check your email and watch the website. We will be offering some exciting bonuses to you in the weeks to come!
VIP.com continues to be a global leader in online gaming, and remains committed to offering the best service possible to you.
VIP.com Customer Service
Tel: 1-800-300-BETS
Email: support@vip.com
Web: www.VIP.com
Hi XXXXX,
VIP.com is committed to providing our players with the best possible service for all their gaming needs. As you are probably aware, recent changes in the e-commerce landscape have caused many online companies like ours to adapt their offerings in this exciting and fast paced industry.
As one of our premium clients, we wanted to update you on the most recent changes at VIP.com.
The following service updates and offerings are effective immediately.
Telephone Support Announcement
In line with our continued focus on VIP Service, all of our phone service agents will be at your disposal during peak business hours. You may continue to contact our call center 7 days per week from 9am to 11pm EST. For those customers seeking support during off-peak hours, our agents remain at your service online by Live Chat or Email 24 hours per day to assist you. Note to Poker players: poker support is only available online and is offered 24 hours per day.
Telephone Betting Announcement
To further increase our focus on VIP Service, we will no longer offer betting by telephone. Our online wagering interface is the best in the industry, and there are many more betting options available online than by telephone. If you have not seen our extensive online betting offering recently, please visit our website at www.vip.com today to take a test drive.
You are part of an Elite Group
Premium customers like you have contributed to our success over the years, and we intend to once again increase our commitment to you. Effective immediately, VIP.com will no longer accept new customers from the United States. This means exclusive focus on you, one of our preferred customers.
Special Reload Bonus
Stay tuned for upcoming reload bonuses ? check your email and watch the website. We will be offering some exciting bonuses to you in the weeks to come!
VIP.com continues to be a global leader in online gaming, and remains committed to offering the best service possible to you.
VIP.com Customer Service
Tel: 1-800-300-BETS
Email: support@vip.com
Web: www.VIP.com
