Western Union

[MadJack]

Someone was in a jam and I had to send him a few bucks so I go to WU online. I haven't used it for so long that my account was closed so I registered again and went through the steps to send the money.

A couple hours go by and the money still wasn't available to the receiver so I called WU. I waited on hold for about 35 minutes and my call was finally picked up. Why do they make you punch in the control number at the beginning of the call if they are still going to ask you for it later in the call? Idiots! Anyway, in the middle of giving him the CN I get disconnected. Now I have to go through the whole fucking process again! Fuck!

This time I only waited about 20 minutes to get through and give him the control number. I ask what the problem is and he tells me that they were waiting for me to call because there are a few things they need to know first. How the hell would I know to call?

They ask me about 20 questions; birth date, email address, who am I sending to, how do I know this person, why am I sending the money, will I be sending more money at a later date, etc, etc. At the end of the questioning he says to hold on and he'll be right back. About 5 minutes later he comes back and said I failed the security questions and they couldn't send the money. ARE YOU FUCKING KIDDING ME? WHAT THE FUCK ARE YOU GUYS DOING OVER THERE?

I let the guy have it and hung up, went to Money Gram, registered, sent the money and completed the transaction in about 10 minutes.

WTF is Western Union's problem? I will NEVER, EVER, use them EVER again.

 

[Sportsaholic]

So was Scrappy able to get his car fixed.......:shrug:

 

[MadJack]

This WU was totally legit and exactly why there is a WU. Sending money to someone that needs it quickly and needs cash. Now.

What happens when you send to Costa Rica to a sportsbook guy named Pedro Jesus Juan Maria Munoz?

Fuck Western Union. :facepalm:

 

[hedgehog]

This WU was totally legit and exactly why there is a WU. Sending money to someone that needs it quickly and needs cash. Now.

What happens when you send to Costa Rica to a sportsbook guy named Pedro Jesus Juan Maria Munoz?

Fuck Western Union. :facepalm:

I'm blacklisted at western union :facepalm: I got my money back less the transaction fee, money gram took me 10 minutes and I'll use them going forward

Never use wu again either

 

[MadJack]

assholes

Dear Valued Western Union Customer,

Western Union? listens to our customers so we can understand your needs and enhance your future service experience.

We would like to hear about your interaction when you contacted our Customer Care Center on March 4, 2016.

Your feedback will be analyzed, reviewed and acted upon at many different levels within Western Union, including Executive Management and process improvement teams.

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The survey will take about 5 minutes to complete.

To protect your personal information, you will not be asked for your social security number, account numbers or passwords and all responses will be collected in accordance with the Western Union? On-Line Privacy Statement.

Thank you in advance for your time and participation.

Western Union

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</tbody>

 

[Snafu]

Fuck Western Union. :facepalm:

years ago i received money from some bookmaker that used wu , sender
was private person and amount was around 5-6k. first, drawing money
from bm took weeks and when i finally received coupon i went to local wu "customer
service"-cashdesk, went through similar ?-hour questioning, how you know him,
why this amount yadda yadda. then it takes another 20min and they tell me
that they can give me only 2k and rest of the money will be credited to my bank
account and that costs $120 or so... i was like :bsflag

last time i used them or any service that uses wu :sadwave:

 

[Scrapman]

So was Scrappy able to get his car fixed.......:shrug:

ummmmm which one .the old van died in september all i got for the POS was $250 in salvage.

new one i'll make video of soon is 2011 dodge caliber the test drive sold me on this car it fit me like a very comfy pair of sneakers you know when you put them on and go ahhhhhhhhhhh.

only had 50137 on it right now smidge over 57000 due for second oil change.

 

[3 putt pete]

In life as a whole, nothing is more maddening than shitty service over the phone. It makes me go full tilt bonkers.

 

[ClevelandSteamers]

I only use MG. WU fees are ridiculous and their customer service is horrible.

 

[Terryray]

Never had a problem...but about 2 years ago 5 Dimes suggested I stop having them send me money via WU due to WU transactions they know being increasingly flagged for gambling, fraud or money laundering - after which WU then keeps the money, returns it to no one....Used MG since....

edit: Well, after reading some about it, I suppose when MG gets hit with similar federal investigations and supoenas, they will get skittish and tighten up big time too....