wtf!!!!madjack help me out here..

moe777

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told you guys 1 month ago i made it to step 5 higher on partypoker. i won my way to a final table with a 15grand buyin.100k 1st prize.for 30 bucks.been trying almost every night to play this final table the last month to no avail,i guess do to not enough qualifers..i go on tonight and its gone!!the step higher tournys are gone and so is my freeroll.i shoot them an email and they promptly respond with something saying that they cancelled the step higher tournys and that i will be refunded in the next 3 days. now refunded should mean 15500 $$,right??madjack is there anyway you could find out whats going on???
 

moe777

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cmon rex u serious.i hope their not thinking like you..
that would be some serious buullchit.i won that 15k buyin .ive herd theirs about 7 guys with the freerolls.if they do that that would be the worst gambling injustice ive had to endure,i will puke and give up gambling forever!!
online gambling that is..
 
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moe777

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RexBudler said:
:scared :scared ..I think they are thinking more along the lines of 30.00 but gl to you in your quest for 15 g's
and remember rex,this is money that been put in by plyers that have lost.if im thinking right,the 15k freeroll is other peoples money not the sites.
 

dr. freeze

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it should be worked out fine

am owed 535 myself

i have been emailing them consistently for a couple weeks urging them to cancel these and refund because of a lack of action...it next to impossible to get a seat

they will never screw anyone while they still have an orchard of money trees
 

countinguy

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You will get ur 15K, their customer service is slow as shit but they will pay u in the end, just email them and call them in a week or so if u don't hear anything. You will prob have to ask for a manager when u call them/ cause whatever gal answers, won't have a fukkin' clue what ur talking about, and u prob. won't understand them either. Been there done that, but they will fix it in the end!!
 

BleedDodgerBlue

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good luck dealing with party support.

you do know you are calling india where their support staff could give 2 shits about you.

you also know that you are calling a company that is owned by a porn queen and a guy named dikshit. no really, his name is dikshit.

and moe, no offense but there is no chance you are getting 15k out of them. not saying you are in the wrong, but you will not get 15k out of this. also, i love madjack, but even the king himself will have an impossible time dealing with party poker support. its non-existent and you will get days of standardized emails and no one you talk to on the phone will help you.

they will probably just give you some tourney money or entry into other steps.
nothing against party, the aquarium is large, but to actually try and get support out of them is impossible.
 

moe777

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i hear the pleasent words of countinguy and then scroll down and see dodgerblues comments. :scared wtf...who to believe..i hope your right countinguy.
 

countinguy

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moe777 said:
i hear the pleasent words of countinguy and then scroll down and see dodgerblues comments. :scared wtf...who to believe..i hope your right countinguy.

Moe ask Madjack, I had some serious issues w/them last summer and they rectified but it did not happen over nite, it took about a month. And I know ndnfan will agree w/me on this also.
 

BleedDodgerBlue

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sorry to hijack your thread moe, truly hope you get paid. countinguy is right though, you will get paid eventually, i just doubt you will get the 15k. you will get tourney money or something. they are very good at standardized letters.
 

The Big Tease

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I just started with party and I am very disappointed with the lack of action at some tourneys.....the MULTI-Table Step tourneys are non-existant after Step 1.....I registered a freeroll for Step 3 a couple days ago, and no one was signing up, I forgot I registered and ended up getting blined out about 1.5 days later after they FINALLY got enough people to fill the table. So I lost it basically because they cant fill a table.....it pissed me off. Of course, Party was not able to help me in this situation.......whereas I have found that Stars is VERY helpful in this situation. After I use the money in my Party account I am going back to Stars in a HURRY
 

MadJack

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they will probably just give you some tourney money or entry into other steps.
i'm sure this is exactly what will happen. they will credit your account with money to be used in tournies only (can't withdrawal). if you win a tourney with the tourney money, that money can be withdrawn. there is nothing i can do to help with partypoker but i'm confident you will be paid.
 

moe777

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thxs for the input guys, bullchit if you ask me ,step 1,2 were going off all the time ,thats where the actual cash for the 100k comes from,i should be paid out.ill let you guys know what happens.
 

moe777

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this still bugging me lastnite ,so i sent them another email ,expressing my dissapointment and how thy would refund me..this is what they sent me back;;;;;;
Dear Moe,

Thank you for contacting us.

I do understand that you have invested a lot of time over the months
playing in the Steps Higher tournaments and reaching till Step 5 of this
tournament. I also understand the disappointment you must be feeling at
the cancellation of the tournament.

I know that a refund cannot replace the thrill of playing in the
tournament after having reached it by playing well in the lower steps. I
sincerely apologize for all the inconvenience and disappointment caused to
you due to the tournament's cancellation.

We will refund you the full value of the Step 5 tournament, ie, buy-in
of $15,000+$500. This amount will be credited to your account in the
next 3 days.

Thank you for your patience and cooperation with us in this matter.


what do you guys think???sounds pretty promising..like i will get the cash,,right??
 

kosar

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Wow, it sounds like they're gonna do the right thing. PP is shaky in a lot of ways(as mentioned the software and CS to name 2), but that would restore some faith in them.
 

MadJack

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i think the words "full value" tells what you're getting. i hope i'm wrong and i hope you get the cash but i'm leary of that one.

although, i guess it doesn't really matter to them either way because they did receive the money from the other players.

keep us posted.
 
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