Computer experts need some help please

[neverteaseit]

I am having a problem with internet explorer
version 5.0. I keep getting the illegal operation almost everytime i am surfing the web. Even when my screen saver comes on and no browser is opened the illegal operation will come up. I have even tried to switch to netscape and when i go to use the setup program for netscape, guess what about 40% thru the setup i get the illegal operation.

I have sifted thru microcraps webboard looking for answers and none have worked so far. I have no viruses on my system. I had it checked it with panda antivirus and at pcpitstop. I even checked my root directory for the pretty park virus non found.

here is an example of what I get for error messaging:


IEXPLORE executed an invalid instruction in
module SWFLASH.OCX at 023f:017dfc4d.
Registers:
EAX=00000001 CS=023f EIP=017dfc4d EFLGS=00250246
EBX=016a0130 SS=0247 ESP=00585614 EBP=00585848
ECX=016aefd0 DS=0247 ESI=00000000 FS=4b47
EDX=00000022 ES=0247 EDI=0179f7a4 GS=0000
Bytes at CS:EIP:
fe ff ff 00 8d 85 18 fe ff ff 50 8b cb ff 75 e8
Stack dump:
00000000 016a0138 00000000 00000006 00000000 00000000 0044065c 00000000 000000d0 005856cc 00000008 005856f0 00000008 005856f0 005856a0 0048e6bc


I get different errors at different times. No matter where I am surfing or doing as long as I am using a i.e. browser. I have tried using the repair option but it will not work.

I have nener had this problem before until 3 weeks ago. My cooling fan went out on my processor, when it happened I do not know. I started getting the error messages all the time and eventually my machine froze up and could not access anything the blue screen of death was all I got. Before I reformatted I decide to clean the inside of my system and noticed the fan not running. Processor was a little warm. Bought a new fan and formatted hard drive and the same thing happens. Not locking my machine totally up yet but sometimes I do have to reboot because the screen will freeze after the illegal operation message.

I asked a expert if the processor could cause this and he said the problem is with I.E. Program itself. Ok then how the heel do I fix it. I have upgraded to 5.5 that didn't work. Tried the beta 6.0 no luck there. Now I am back to 5.0 again with the same problem.

I hope I have explained this the best I can and it is understandable. Thanks for you help if possible.


I am running:
windows 98 second edition
AMD K-6 II 3-D NOW 450 MHZ
768 MEG RAM 133 MHZ
AWE 32 SOUND BLASTER
16 MEG VOODOO 3 3000
40 GIG HARDRIVE
50X ROM
1 BURNER

CABLE MODEM

THATS IT

[This message has been edited by neverteaseit (edited 07-14-2001).]

[This message has been edited by neverteaseit (edited 07-15-2001).]

 

[neverteaseit]

HERE IS ANOTHER DETAIL FROM ILLEGAL OPERATION. GOT IT RIGHT AFTER I POSTED.


IEXPLORE caused an invalid page fault in
module MSHTML.DLL at 023f:70dc6522.
Registers:
EAX=011ef5e0 CS=023f EIP=70dc6522 EFLGS=00010216
EBX=0058d798 SS=0247 ESP=0058d750 EBP=0058d77c
ECX=000025a0 DS=0247 ESI=01a4cffe FS=1907
EDX=00009f00 ES=0247 EDI=01b5977c GS=0000
Bytes at CS:EIP:
f3 a5 8b ca 83 e1 03 f3 a4 8b 4d f0 8b f2 29 4d
Stack dump:
01a3fd26 011e9100 00000000 01a3fd26 00009f00 00000002 000015ac 00004f80 00000547 00000b7a 011ee600 0058d7b4 70d002b7 01a38c80 01a4c77e 01a3fd26

 

[neverteaseit]

heres another one , all of these where 5 minutes apart:


EXPLORER caused an exception 6d007fH in module WEBCHECK.DLL at 023f:78b32599.
Registers:
EAX=0065fdf0 CS=023f EIP=78b32599 EFLGS=00000246
EBX=00000000 SS=0247 ESP=0065fdb8 EBP=0065fde8
ECX=c1632ad0 DS=0247 ESI=78b57700 FS=29d7
EDX=81959914 ES=0247 EDI=70290000 GS=0000
Bytes at CS:EIP:
8b 5d f8 e9 4f f0 ff ff 83 65 fc 00 8d 4d dc 51
Stack dump:
00650000 00000001 0065fe80 00000024 78b57700 78b5a668 78b32330 00000001 78b57ec8 70290000 00000000 0000007f 0065fe24 78b32316 0065fdc4 78b5a668

 

[beantownjim]

neverteaseit i have the answer why dont you call lebron james ill bet he can program your computer.im still laughing about that mcdonalds line this morning.

 

[katts]

023f:70dc6522

Notice that 023f... comes back everytime. Looks like a RAM block address...

.... I'm no good with hardwares, but if you really formatted the hard disk and it still doesn't work then it might be a problem with you RAM.... And here really, I insist, it *might*. This is really not my "thing".

 

[fletcher]

not even close to being a pc idiot,but this happens allot to me with explorer 5.0
and i have to go to temp int files and clear all the cookies and then restart and it works fine till i fill it up to much.

 

[neverteaseit]

Thanks for replies so far. Fletch I do delete cookies, history and temp files everyday. i also free'd up 4000 mb of disk space for files in internet options to see if i was geeting overloaded and that did not help.

katts i have got the errors also without the o23f. I had one too paste in here just a minute ago without that and my machine locked up and had to reboot. so i could not paste the error message. I'm ready to throw this thing in the trash. I have been able to fix almost every software glich I have every had but this one has me baffled.

Microsoft vharges for support and I would hate to have them help me for money that is. Seems like support should be free to paying customers

 

[fletcher]

do you have msn?

 

[neverteaseit]

I downloaded msn and the same thing occurs everytime.

 

[Skinar]

Did you FDISK your hard drive before the format? After the format, you loaded Win98 from your Win98 CD I assume. Did you load any other software at that time? Did Win98 have the drivers for you Video (Voodoo 3) or did you load them from another source (diskette, CD)?

I think your problem is either in your RAM, or in your video adaptor. Page Faults generally indicate bad memory (RAM). An invalid instruction can be RAM or video. The last error is a doozy, EXPLORER refers to a kernel, not Internet Explorer, which again leads me to believe that the problem is in RAM. Unfortunately, I don't know enough about real addresses to tell you if the memory being referenced is in RAM or on your video card.

First think I would try is to download the latest VOODOO 3 drivers from their website and load them up. I've seen the drivers cause similar problems to this also.

Good luck, I do this kind of crap for a living and these kinds of problems are always a BITCH!!

Skinar

 

[neverteaseit]

Skinar voodoo 3 drivers are not available from creative labs anymore. I did download the latest drivers from a 3dfx site. these are not the drivers that came with the vid card. But I believe I had these drivers installed before. Or maybe not. Should I take my vid card out and reinstall or just delete drivers and install the ones that came with the card?

also how is the best way to delet drivers?

 

[neverteaseit]

Skinar voodoo 3 drivers are not available from creative labs anymore. I did download the latest drivers from a 3dfx site. these are not the drivers that came with the vid card. But I believe I had these drivers installed before. Or maybe not. Should I take my vid card out and reinstall or just delete drivers and install the ones that came with the card?

also how is the best way to delet drivers?

 

[fletcher]

call this # they should do it for free,they do for me
877)635-7019
msn free tech support

 

[neverteaseit]

my bad fletch no i do not use msn internet service. I am on cable. I thought you meant the msn browser. ty anyway

 

[Keith East]

Get rid of IE 5.0 and download IE 5.5 as that is latest version. Their were many bugs with 5.0 and thus they corrected them in the 5.5 release.

 

[neverteaseit]

downloaded 5.5 and have same problems. never had a problem with 5.o ever before. until now. i am beginning to think skinar is correct. but i switched my ram with some 256 100 mhz and that did not work. also went into my system in my control panel. removed video card and rebooted. plug and play picked vid card up again and i installed the original drivers. but have same problems.

[This message has been edited by neverteaseit (edited 07-14-2001).]

 

[Keith East]

Did you reinstall windows 98?

 

[neverteaseit]

yes, twice.

 

[katts]

Now this is funny.. not laughing at you neverteaseit just laughing at the situation.. just can't believe you did *almost* everything possible and still have the same problem.. I know a guy who is pretty dam good with computer stuff (about 50X better then me) I'll call him tomorrow if you still have the problem.

 

[Neemer]

By no means am I an expert, but I had something just like this to happen to me about 4 years ago. My computer kept locking up time after time. I tried EVERYTHING! aLthough I don't remember what the error messages said exactly, I do know that they resembled the ones you posted. After 3-4 months of periodic freezes throughout the day, I finally figured it out. My fan was working on my server, but it failed to cool my processor enough. I moved my server to another room and bought one of those clip fans and put behind it. I never had another problem again. The way I found out was that I started to begin to notice that when I took the metal cover off my machine, it worked perfectly.

Another similiar situation occured a few months ago. My friggin computer would freeze at different times throughout the day. It wouldn't let me do anything, not even a soft boot. Only way to restart was to just shut the damn thing off and boot back up(which isn't good for your machine). I put a new video card in it, and it has worked wonderfully since.

What kind of machine do ya have??