I hear you dude. About 2 months ago we ate at a Joe's Crab Shack out here and it was absolutely horrid taste wise. I ordered crabcakes there and i got a pile of old bay seasoning and a lil bit of crabcake. the fish tasted like someone rolled it in mud before they sent it out. all in all, a horrible tasting meal. Told the waitress, she sent the manager over and explained that the crabcakes were cooked "just like the east coast" but that even he agress they have too much spice on em. but they aint changing it. and that was it. top it off, place is just dirty overall...
i wrote feedback on their website, wrote an actuall well composed and tasteful letter about it. Regional guy calls me back and says sorry, want a coupon for a free meal. which is fine.. but really... what am i gonna do? i dont like the food and atmosphere there... why am i going back for more misery? why would i give it to someone i know to go suffer?
I just take my money to other places I like better.