Little help from computer guys

shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
I'm getting download speeds to my PC at 75/upload 7, which is basically what I'm paying for from Comcast. I have this modem ARRIS SURFboard SB6141 DOCSIS 3.0 Cable , and a Linksys e 2500 router. With no other devices running, in my condo, streaming, Showtime, any time in my living room constantly buffering and loading. Check the download Wi-Fi speed and it is 24 download/6 upload. Why is the Wi-Fi download speed so significantly slower, and can anything simple be done to boost it?

Thanks in advance!
 
  • Like
Reactions: JOSHNAUDI
The Joker

The Joker

Registered
Forum Member
Aug 3, 2008
28,116
358
83
47
Tennessee
www.madjacksports.com
shamrock said:
I'm getting download speeds to my PC at 75/upload 7, which is basically what I'm paying for from Comcast. I have this modem ARRIS SURFboard SB6141 DOCSIS 3.0 Cable , and a Linksys e 2500 router. With no other devices running, in my condo, streaming, Showtime, any time in my living room constantly buffering and loading. Check the download Wi-Fi speed and it is 24 download/6 upload. Why is the Wi-Fi download speed so significantly slower, and can anything simple be done to boost it?

Thanks in advance!
Click to expand...

Can you verify that your router is 600Mbps - 2.4/5 GHz?
 
shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
I believe it is Joker, what is the quickest way to verify that? Does it say it on the back of the router? If so, I'm in a wheelchair, so I can check it out when I can get some help.
 
comfortable1

comfortable1

Useful
Forum Member
Nov 13, 2009
3,322
116
0
Sorry if I'm stating the obvious but WiFi speeds will be significantly less than wired so the speeds you're describing are likely accurate and normal.

Also I checked that router model online and it is 600Mbps. How far is the router from the TV?
 
The Joker

The Joker

Registered
Forum Member
Aug 3, 2008
28,116
358
83
47
Tennessee
www.madjacksports.com
shamrock said:
I believe it is Joker, what is the quickest way to verify that? Does it say it on the back of the router? If so, I'm in a wheelchair, so I can check it out when I can get some help.
Click to expand...

Well, it could be a couple things - could be router - could be modem - BUT I think it could be that the cable company has split off too many lines and needs to put in a dedicated line and or an additional hub.

You might try to get a cable guy out to your house - and here is what you do......unplug your cable from the modem. Call the cable company and say something is wrong - play dumb. They will want to walk you through a ridiculous process like unplugging everything and turning it off and on - whatever they can do to keep from sending a guy to your house.

Once all that is done and they send a guy - plug shit back in and just say - shits slow, do you have any ideas as to why. With the techs laptop and handheld signal reader he will tell you exactly. This is what I would do.

(After you get the company to commit to sending you a tech - don't be surprised if an indian calls you trying to walk you through it again etc......)

:0008
 
shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
comfortable1 said:
Sorry if I'm stating the obvious but WiFi speeds will be significantly less than wired so the speeds you're describing are likely accurate and normal.

Also I checked that router model online and it is 600Mbps. How far is the router from the TV?
Click to expand...

it's not very far distance, maybe 30 feet?
 
JOSHNAUDI

JOSHNAUDI

That Guy
Forum Member
Dec 12, 2000
10,172
329
83
49
Seguin, TX
www.schwartz-associates.com
images
 
shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
The Joker said:
That should be the problem. Keep us updated. Would love to know what the cause is............
Click to expand...

Joker, are you saying the distance is the problem, or that Wi-Fi speed is significantly different than wired speed? In which case the only way to rectify the problem is increase the wired speed from Comcast?
 
JOSHNAUDI

JOSHNAUDI

That Guy
Forum Member
Dec 12, 2000
10,172
329
83
49
Seguin, TX
www.schwartz-associates.com
shamrock said:
Joker, are you saying the distance is the problem, or that Wi-Fi speed is significantly different than wired speed? In which case the only way to rectify the problem is increase the wired speed from Comcast?
Click to expand...
He's talking about distance from the router.

What device are you streaming on? Laptop, dvr, firestick etc

Just because a pitcher can throw 100 mph's , not every catcher can catch 100 mph

Sent from my SPH-L720 using Tapatalk
 
shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
JOSHNAUDI said:
He's talking about distance from the router.

What device are you streaming on? Laptop, dvr, firestick etc

Just because a pitcher can throw 100 mph's , not every catcher can catch 100 mph

Sent from my SPH-L720 using Tapatalk
Click to expand...

thank you Josh? Fire stick. And I appreciate the baseball analogy, baseball, I understand quite well. LOL
 
JOSHNAUDI

JOSHNAUDI

That Guy
Forum Member
Dec 12, 2000
10,172
329
83
49
Seguin, TX
www.schwartz-associates.com
NP - I defer expertise to Joker in the Firestick department but I'll do a little research after dinner.

Wi-fi wise, if I was using my laptop or DVR with a 24 Meg D-Load speed, I would not experience lag or buffering and my initial thought is 24 should be good enough for the Firestick but it may be experiencing intermittent signal loss.

Closer to the router could fix this. Are there wall(s) between the router and Firestick.

Can the router be moved a little. Try left, right, high and low.

I'll check back a little later
 
shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
JOSHNAUDI said:
NP - I defer expertise to Joker in the Firestick department but I'll do a little research after dinner.

Wi-fi wise, if I was using my laptop or DVR with a 24 Meg D-speed, I would not experience lag or buffering and my initial thought is 24 should be good enough for the Firestick but it may be experiencing intermittent signal loss.

Closer to the router could fix this. Are there wall(s) between the router and Firestick.

Can the router be moved a little. Try left, right, high and low.

I'll check back a little later
Click to expand...

appreciate your efforts? No significant walls, I'll try moving the router around. You lost me with the 24 meg d-speed? If I need to a) upgrade Internet speed, b) upgrade router from Linksys e 2500, or upgrade to fire TV, I'll gladly do any of the above.
 
shamrock

shamrock

Registered User
Forum Member
Aug 12, 2001
8,297
318
83
Boston, MA
Actually, I just checked with an iPad, and same download speed right next to the router as where the TV is. So distance, walls, etc. is not the problem.
 
JOSHNAUDI

JOSHNAUDI

That Guy
Forum Member
Dec 12, 2000
10,172
329
83
49
Seguin, TX
www.schwartz-associates.com
shamrock said:
Actually, I just checked with an iPad, and same download speed right next to the router as where the TV is. So distance, walls, etc. is not the problem.
Click to expand...

Double check the speed on the Ipad next to the router


The Joker said:
Nope. When I left the club this afternoon, you had just paid for three full songs of lapdances. Knew you would be a while so I jumped in. Your expertise carries it's weight in gold. Gold, the same color as your dancers banana hammock.
Click to expand...

I would have been back sooner but I also ate lunch there. They had...... hot dogs


tumblr_kveh87Ot4i1qzhiqwo1_1280.png
 
You must log in or register to reply here.
Bet on MyBookie
Top