selkirk said:
still sometimes you receive terrible service on many levels, does that mean someone can treat you like garbage and you give them 20% and the person that treats you well gets 5% more....25%.....do not understand. for me it comes down to basic manners and to treat people how you want to be treated, if you are treated like garbage and you still tip 20% what message does that send....none.
thanks
selkirk
It does send a message.....that there's no consequence for doing a poor job. I can imagine a situation where I wouldn't leave a tip, but have never ran into one. Usually, the problems I run into is more along the lines of incompetence rather than poor attitude. I start out at 15% being a given. If things go really bad, I'll leave 10% or even a little less. You have to use judgment when going below 15% because it's a message that you were not happy. In order for me to go 20%+, I have to like the food along with the service.
I've been with people who are very embarrassing. Seemingly pleasent folks who turn into tyrants when entering a restaurant.
"my fork has water spots, my coffee cup is only a third full, I said no pickles, they never bring me enough butter, our food is on the counter but no one is bringing it to us, I smell a cigarette......blah blah blah."
I know many people who don't tip enough either because they are cheap, they don't know any better, or can't possibly be satisfied.
I've worked as a cook, busser, dishwasher and server. They're the hardest jobs I've ever had. 15% should always be a starting point unless they give you good reason not to.....when they give you good reason not to, you should. They'll either straighten up or find another line of work.