Actually, several here were correct. He told Lowes that it's a normal installation but he also told them that I didn't really need a WH, that I just need a new element, and I asked him to replace the element. The guy was totally honest all around. My bad. I'm just a skeptic especially when it comes to stuff like electric and plumbing. A lot of dishonest ones prey on the people like me that have no clue. I am an easy prey because I just assumed that I needed a new one and probably could have been sold most anything. :0003