I had a BIG problem with 5DIMES

[MadJack]

I'm not sure people understand what the dispute is all about here.

Player says he bet the 2H Eagles +7.5 -435 AND
2H Eagles +7.5 -450.

5Dimes says the player bet 2H eagles +7.5 -138 AND
2H Eagles +7.5 -135

If the player is correct, it was NOT a bad line but if 5Dimes is correct, it WAS a bad line because the 2H Eagles +.5 was -210 so +7.5 -135 ia an OBVIOUS LINE ERROR.

Who is right and who is wrong?

Judge it any way you want but don't bash the player and don't bash the book unless you KNOW what happened.

How does this issue get resolved under these circumstances?

I KNOW the player thinks he's right and I KNOW 5dimes thinks they're right.

Could someone be mistaken? YES!

Could there be a flaw in the software? I don't know!

I'll step up and put myself on the spot with my good member and my good advertiser and offer my opinion of what should be done.

I think 5dimes should split the difference with the player and offer him a $500 dollar settlement if the player swears on his good word that there is no way he can be mistaken after he has checked his account betting history.

Now I'll probably get blasted by my member, my advertiser and the rest of the people that check in on this thread.

Just my opinion.

jack@madjacksports.com

 

[toastonastick]

I think Jack nailed it. Find a happy common ground.

 

[Stag]

Trossi.........

even though you were critical of my decision to post my problem here.....I do not disagree with you.
In fact, if you go back and read the very top of my initial post in this thread, I even question my decision myself. Yes, I should have e-mailed Jack first. Yes, I made a poor choice in that regard.
If Jack feels that I "put him on the spot"...then I am truly sorry. The $1,000 now doesn't seem worth it, if that's the case. Jack has been e-mailing me and doing everything he can...he's going above and beyond like you wouldn't believe. And I have told him that he does not have to do that. So, Trossi, don't make me out to be a "headache."
To 5 dimes:
I might not be the most attentive boyfriend in the world. I might not be the best elementary school teacher around. And I might not be the best handicapper in a room with just me and a poodle in it.
But I do know one thing that I AM good at...and that's being HONEST.
You are not being honest here.....and you know that. You feel you were being taken advantage of, and are now trying to cover-up for it. I have NO IDEA where you are pulling those numbers from, and that's what bothers me. Forget it...I don't even want the $1,000. It's a matter of principle......can't you just admit that you are fudging what really happened? That's all I want now. An admission.

 

[beantownjim]

JACK I DONT THINK THE PLAYER CAN BE UPSET WITH YOUR CALL I AGREE SPLIT THE MISTAKE DOWN THE MIDDLE SHAKE HANDS AND CONTINUE A GOOD RELATIONSHIP.5 DIMES IS A CLASS SPORTSBOOK AND I AM SURE THEY WILL ACCEPT THE SPLIT.THEY HAVE TO PROTECT THEMSELVES FROM THE WOLVES WHO ARE LOOKING FOR EVERY SMALL MISTAKE MADE BY ANY SPORTSBOOK.I HAVE BEEN PLAYING OFFSHORE NOW FOR OVER 6 OR 7 YEARS AND HAVE ONLY BEEN ROBBED ONCE AND THAT WAS CASCADE SPORTSBOOK AND I HAVE OVER 20 ACCOUNTS.SO MY EXPERIENCE HAS BEEN POSITIVE AND I WOULD HATE TO SEE A GOOD SPORTSBOOK LIKE 5 DIMES GET BAD PUBLICITY.DO THE SPLIT AND MOVE ON :mj14:

I WILL NEVER FORGET THE GREAT CASCADE ROBBERY OF 2003 THE DAY LENNY AND CASCADE SPORTSBOOK STOLE 660 DOLLARS FROM ME :cursin:

 

[homedog]

One of the parties is obviously lying.

 

[toastonastick]

I think many players, myself included, who use 5 dimes are interested here. Like I said before, I have NEVER had a problem with them.


lets see how this shakes out.

 

[beantownjim]

I DISAGREE I THINK IT IS GOOD TO POST PROBLEMS IN THE FORUM IT KEEPS BOTH PLAYER AND SPORTSBOOK ON THERE TOES.IF EVERYTHING GETS DONE BEHIND CLOSE DOORS OTHERS MIGHT MAKE THE SAME MISTAKE YOU SEE NOW THAT I HAVE SEEN THIS PROBLEM I WILL LOOK CLOSER AT MY WAGERS TO MAKE SURE THEY ADD UP.I ALSO THINK FROM PAST OFFSHORE DISPUTES THEY ALWAYS SEEM TO HAVE A HAPPY OUT COME EXCEPT FOR MINE WITH CASCADE.SO I AM SURE 5 DIMES AND THE PLAYER WILL DO THE RIGHT THING AND NOBODY GETS HURT.GOOD JOB AS USUAL JACK :clap: SPLIT THE MISTAKE AND LETS MOVE THIS TO THE DUMPSTER I HATE TO SEE 5 DIMES GET ALL THIS NEGATIVE TALK THEY ALWAYS PAID ME AND VERY FAST.

 

[MadJack]

Stag, I am not saying you are wrong so don't take this post that way. $1000 to 5dimes is a grain of sand on the beach. I hardly doubt they would intentionally try to manipulate anything for a thousand bucks. They don't have time for that. They are running a huge sportsbook where bets are coming in like you wouldn't believe. Something happened here and there's no answer yet as to what exactly happened.

 

[toastonastick]

you want to be like vegas? act like vegas! Has vegas ever welched on a bet for putting up a bad line?

this stuff happens way too often in the offshore biz.

 

[homedog]

I am a bit tired of hearing the bad line angle. In the real world you pay for your mistakes.

 

[marine]

Hi folks,
Was thinking about this situation on the commute to work and back today.

What bugs me about this is that the juice moved. Perhaps the software they use is beyond my simple mindness, but when the juice starts to move, -135, then -138, no telling how far else it moved, someone has to be monitoring that. Don't they?

and also,
-135 and -435... I can understand a dispute on that... looking at the screen quickly the -1 and -4 could look similar.
But the -138 and -450 ... something wrong there.

My recommendation? Stag obviously loved the play and made a large move with all his available funds.
Take what his available balance was at the time of the wagers, and give him the win based on the -500/-700 "good line"

Looking at the betting pattern there it is pretty obvious he woulda played it anyway.

 

[Stag]

Marine...that is such a great point...and one that I have not emphasized enough...

EVEN IF 5dimes says the lines should have been (or were) -135 and -138..........they STILL moved the lines....probably based on my action. If they knew I was betting into a "bad line", why then did they take the time and trouble to move the line 3 cents (as they claim) in the moments after my first wager was placed and accepted?
They are basically ADMITTING they messed up DESPITE moving the line against me before my 2nd bet...and then penalizing me as a result by not crediting my wagers.
What gets me is that the lady on the "live chat" had the audacity to basically tell me "we don't like players betting into bad lines. we will be monitoring you."
WTF......they actually tried to turn it around and make me be the bad guy.....when I WAS THE ONE who had the obvious complaint! What nerve.

 

[Bill]

Well, I have not been banned yet. Stag, you are taking this much better than I. This reminds me of a scenario where a business owes a lot of money to a contractor. At the end of the project the business starts looking for ways to reduce the amount owed. The contractor needs the business so they give-in and the deep pockets get deeper.

Clearly, 5dimes has your money and they are in the catbird seat but you have a lot of support on this board. I may have come on too strong for Jack's taste, but I think I was right and, for me, rather subtle. I am sure there is case law that would support your position unless they could open their computer records and PROVE they have never kept the losing side of an "off line" wager. I promise you they would never do that and they know you are not going to incur the legal fees to push.

Unless they resolve this properly, I will never use them and that is sad because they have great plays for bases. I will also try to discourage others from using them.

Like you said, it is a matter of prinicpal and all too often the little guy gets hammered because they feel overwhelmed. They are forced to abandon their principle and the anger just builds.

You hang tough Brother and unless Jack locks this thread down (and he probably will), we can get others to review the thread and form their own conclusion.

There are many windmill yet to be slain.

Bill

 

[Bill]

Besides, with the Jarheads on your side you cannot lose.

WE may not really need those hills but by God we are going to take them.

Bill

 

[Stag]

Bill---

I just want to assure you that Jack has done MORE THAN ENOUGH to help me the last 2 days. Unfortunately, it is my word against theirs......and they have control of my funds. I would be willing to compromise...say, credit my initial wager on Philly...that would be exactly meeting halfway.
Also, please do not try to ruin 5dimes' reputation on my behalf..While I do appreciate the support, I am not worth the trouble, And as I've told Jack, I wish I never dragged MJ's into this. (And with the subpar week I've had in baskets, that $1,000 probably wouldn't last that long anyway! LOL)
Again, I have a legitimate beef..........but I should have handled it differently (by e-mailing Jack in private). For that and that alone...I am sorry. I just hope that I didn't mess up any business ventures that Jack might have had with 5dimes. Clearly, that was not my intent.
So.....I'm not going to give up hope....but I'm not going to be waiting for 5dimes to offer a compromise. Just look at my signature below that I have always had on here, and is one of my favorite expresions....and it applys here too.

 

[beantownjim]

STAG YOU DID THE RIGHT THING BRINGING IT TO THE FORUM.PEOPLE HAVE TO BE AWARE WHAT GOES ON WITH THESE OFFSHORE SPORTSBOOKS.I AM SURE 5 DIMES WILL SPLIT THE MISTAKE DOWN THE MIDDLE IF YOU AGREE.IF EVERYTHING IS DONE BEHIND CLOSEDDOORS THIS COULD HAPPEN TO SOMEBODY ELSE SO ITS GOOD TO GET OUT IN THE OPEN.

THE ONLY THING THAT BOTHERS ME IS THAT A SPORTSBOOK CAN CHANGE THERE RULES WHENEVER THEY WANT TO BECAUSE THEY ARE HOLDING OUR MONEY.I KEEP GOING BACK TO THE TIME CASCADE SPORTSBOOK ROBBED ME.
I MADE A BET AT 7.20 THINKING THE GAME STARTED AT 8.05 COME TO FIND OUT THE GAME WAS AT 7.05.SO CASCADE SPORTSBOOK WATCHED THE WHOLE GAME SAW I LOST THEN THEY SAY WE ACCEPTED YOUR BET EVEN THOUGH IT WAS PLACED 15 MINUTES AFTER THE GAME STARTED.NOW THIS WAS PURE ROBBERY AND CASCADE SPORTSBOOK ARE CROOKS BECAUSE THERE OWN WRITTEN RULES SAID AND I QUOTE (ALL WAGERS WILLBE ACCEPTED UP UNTIL THE POSTED STARTING TIME OF THE EVENT) A SPORTSBOOK BREAKS THERE OWN RULES AND I CANT DO ANYTHING BECAUSE THEY ARE HOLDING MY MONEY THIS SUCKS.

5 DIMES DO THE RIGHT THING EITHER PAY THE PLAYER IN FULL AND SAVE YOUR REPUTATION OR WORK OUT A SPLIT TO MAKE BOTH PARTIES HAPPY OTHERWISE YOU ARE ON THE SH-T LIST JUST LIKE CASCADE SPORTSBOOK IS WITH ME.

 

[Marmalade]

Well, assuming both 5 dimes and stag are being honest, then something really weird happened here and i'm too computer illiterate to try and guess.

A c&p job on pending bets is automatic for me. Sure, the numbers can be manipulated if it needs to be sent off somewhere, but i do it anyway.

The question that keeps coming back to me is "Why would 5 dimes lie?"

What they do with bets into a bad line is not what's in question here.

 

[Trossi3389]

jim, just saying ( I.M.O ) emailing jack the situation first would of been easier ( NOW THAT I THINK OF IT ) on all 3 parties,jack,stag and 5 dimes, i bet my bank roll that 5 dimes would have credited stag 100% through email. now since stag exposing the situation on here he will most likely only 50%. ( IF THAT ) now 5 dimes might be in a situation thinking since he exposed it that they shouldn't give in thinking it might make more waves down the road.. who knows. :shrug:

stag, i did read that you were hesitant on posting it on here and i forgot to add that into my post, i hope you get 100% !! whats right is right.

 

[Trossi3389]

JIM,1 MORE THING,YOU GOT FAWKED ALL THE WAY FROM CASCADE, POSTING THAT 10,000 TIMES A YEAR I AGREE WITH,

stag still had outs.

like i said, ( J.M.O )

 

[toastonastick]

I would hope that this would be resolved today. Doesnt look like it. I thought 5 dimes would be stand up about this and do the right thing and at least give in 50%.