It's not always easy ... actually most times it's a pain in the ass. But once you get a handle on it, you begin to take control over the situation. When I first started, Closings took me almost two hours or more to do because the Borrower would sit and read each and every paper and ask questions. But then I remembered what I was there for. The Notary's responsibilty is to get the Documents (Docs) signed and NOT act as an Attorney for the Borrower. Since I've been doing it for so long, I know the Docs and can (Simply) explain what certain forms are but I DO NOT give advice on whether they should or should not sign them. When the Docs are sent to me, I call the Borrower with their HUD & NOTE in my hand. The HUD tells them the closing cost and what's being paid off. The NOTE tells them what the terms of the loan is. Stuff like percentage rate, length of loan and pre-payment clause. I give them this information before I even go out my door because more than you would imagine, these Loan Agents tell the Borrower one thing and when the Docs show up, their something different. Sometimes the difference makes the Borrower cancel the loan or not sign any Docs until it is corrected or explained. well, if you've driven 2 hrs to get to their house and they don't sign, you don't get paid. Also, another big problem is the last minute stuff. Some agencies will call you with a schedule like we have a Closing for next Monday, do you want it? So that's cool because if you have a few days, you can plan your life. But many agencies will call and say we have a Closing tonight. I hate these becasue you might already have plans and if you tell them no thanks too many times, them don't call you anymore. Another BIG problem is, the agency will promise that you have all the Docs by (say) 5pm in your email which you will have to download and print out. So you're thinking that's the deal and call the Borrower and the two of you will set a time to get together around say 7pm giving driving time and the time you need to set up the Documents. So the Borrower says ok but I have a this or that at 9pm tonight so don't be late.
Well 5:00 rolls around and no docs. Then 5:30 no docs and 6:00 no docs. And you're calling the agency asking what's up? And they tell you they're still working on them. And you finally get them ready to go at 7:00pm. Now you have to drive and let's say it's a 1 1/2 hr drive to the house, that doesn't give you enough time to do your job if he has to leave promptly at 9:00. These kind of things happen more than not.
There are many BS things that happen and you'll find NONE of them will be your fault. I took a year off once because I needed a break from the BS.
But the money is great and the job is extremely easy to do unless you're an idiot.